have a request? need some support? or need to claim commission / refunds? 

use these links here to submit:

claim commission

for commission claims once a holiday balance has been paid in full & all supplier payments have cleared.

refund requests

request a refund for yourself or clients using this form

flights

use this form to request flight ticketing or cancellations with bookings made using Travel Innovation Group (Aviate, Lime, VA Flight Store)

supplier for reimbursement

need a supplier added to PTS for reimbursement? use this form to submit your request

topdog support tickets

submit your support tickets using this form, so we can help resolve your issue quickly

1:1 support

book in a 15 min support session where we can screen share and diagnose any issues quickly & efficiently 

request new contracted supplier

request new contracted suppliers by completing this form